Team Members


Sarah Wyatt

Co-Director & CQC Registered Manager

Qualifications- Level 2 Diploma in Health & Social Care (Adults) for England, Open University Certificate in Health & Social Care, Open University Certificate in Managing Care, Diploma in Leadership for Health & Social Care Level 5

Mark Pepperell

Financial director and Co-Director

Qualifications- MSc Psychology and Counselling research; BSc Psychology, completing Level five Leadership in Adult Care

Laverne Fuller


Qualifications- Level 2 Diploma in Health & Social Care (Adults) for England. Diploma in Leadership for Health & Social Care Level 5

Hanna Rockett

Care Supervisor

Gilly Morse

Medication Officer & Senior Team Leader



I Care Service are looking to recruit enthusiastic caring individuals to join a special team. We pride ourselves on truly caring for our clients, providing person centred care specific to their individual needs. Although there is a vast need for carers in the industry, we would like you to join us for the following reasons.

  • We are a family run company, with approachable office and management staff encouraging an open door policy.
  • We care for our staff and encourage long careers with us, promoting personal development and new training opportunities.
  • We offer good competitive rates of pay, that represent your experience and qualifications. But allow the opportunities for all staff to further themselves up the ladder.
  • We pay travel time and mileage rates, with enhanced weekend rates of pay.
  • We contract our staff for full or part time hours, NO Zero Hours Contracts.

Although experienced staff are preferred, we also welcome individuals new to care who are looking for a career.

On induction all staff complete mandatory units on Safeguarding, Mental Capacity, Infection Control, Moving & Handling, Medication Administration & the fundamental standards of care.

If staff do not hold a current NVQ in Health & Social Care then they will be required to undertake the Care Certificate. Although it can be challenging, all staff are supported in weekly tutorials and it encourages everybody to be working at a higher level of care from the onset.

All induction training and shadowing shifts are fully paid. Only when staff are feeling competent, and have had full assessments on their capabilities are they then allowed to work independently.

Although when lone working, there is full access to management via the on call phone.

Our client base covers a 10 mile radius of Dereham, so it is vital you have access to their own vehicle. Your rotas will be geographically grouped as much as possible to minimise travel.

We also encourage continuity for both our staff and our clients, so once settled you will be allocated an individual round that is adhered to as far as reasonably practical. Our clients vary in their needs, from 19 year olds to the very elderly, attending to those with parkinson's, end of life care, dementia, cerebral palsy & old age etc

Your duties will be Personal Care, Medication Administration, Food & Fluid Preparation, Social Support, Domestic Duties & going above and beyond for the clients.

We do have full and part time positions available, with particular availability on weekends. If your availability doesn't fit exactly into our shifts then just ask, because it may something we can accommodate.

We are very proud of our "good" CQC rating received in February 2017 and wish to improve standards from this as much as we can.

If you feel you have the values & standards to contribute to our team, then please get in touch & see why you should make the change to work for I Care Service.